Shipping Policy
Shipping & Delivery
At this time, OneStop Wholesale ships merchandise to locations within the United States. There is a surcharge for shipments being sent to other cities mentioned on our website. The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier. All orders are shipped UPS or FedEx unless otherwise requested.
Damages & Shortages
Any order discrepancies must be reported within 48 hours of delivery. All orders leave our warehouse in good condition. If your boxes appear to be opened, re-taped, damaged, or tampered with in any way, you must keep the original boxes and file a claim with the carrier. If your order arrives in good condition but contains damages, shortages, or overages, please contact our Customer Service Representative to file a claim. If it is the fault of OneStop Wholesale, any damaged or shorted merchandise will be credited or reshipped at our expense.
Important
By purchasing any item sold by OneStop Wholesale, the buyer expressly warrants that he/she is in compliance with all applicable Federal, State, and Local laws and regulations regarding the purchase, ownership, and use of the item. It shall be the buyers’ responsibility to comply with all Federal, State, and Local laws governing the sale of any items listed, illustrated, or sold. The buyer expressly agrees to indemnify and hold harmless OneStop Wholesale for all claims resulting directly or indirectly from the purchase, ownership, or use of the item in violation of applicable Federal, State, and Local laws or regulations.
